What is better TeamSupport or DeskXpand? If you wish to get a quick way to find out which Help Desk Software product is better, our proprietary system gives TeamSupport a score of 9.1 and DeskXpand a score of 8.0 for overall quality and performance. At the same time, TeamSupport is rated at 99%, while DeskXpand is rated 98% for their user satisfaction level.
You can also evaluate their product details, such as functions, tools, options, plans, costs, and others. See if the application can customize a few of its processes to ensure the software matches your own business processes.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
DeskXpand is a helpdesk solution for companies and businesses to create better customer experiences, improve agent productivity and performance, and reduce support costs.
In case you continue having doubts about which solution will be best in your case it may be a good idea to examine each service’s social metrics. These metrics are frequently a way to see how popular every solution is and how wide is its online presence. For example, in case of Facebook TeamSupport has 4245 likes on their official page while DeskXpand profile is liked by 15 users.
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