What is better SysAid or Mojo Helpdesk? With a wide range of functionalities, pricing, terms, and more to evaluate, determining the best Help Desk Software for your firm is challenging. However making use of our system, you can easily match the functions of SysAid and Mojo Helpdesk including their general score, respectively as: 9.2 and 8.3 for overall score and 98% and N/A% for user satisfaction.
You can also review them feature by feature and find out which program is a more effective fit for your business. Keep in mind to use a free trial first prior to opting in for a plan to experience how the solution can benefit you in real scenarios.
Currently, the leading products in our Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
If you continue having doubts about which product will be best in your case it may be a good idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular each solution is and how wide is its online presence. For instance SysAid Twitter profile has currently 1554 followers. At the same time Mojo Helpdesk Twitter is followed by 545 people.
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