What is better SWAG or Vivantio? You have such a wide range of Customer Support Software solutions in today’s state of that industry that deciding on the best product can be overwhelming. On our comparison page, we let you evaluate the tool, pricing terms, available plans, and more details of SWAG and Vivantio.
You can also assess their score (8.0 for SWAG vs. 8.4 for Vivantio) and user satisfaction level (97% for SWAG vs. 93% for Vivantio). The scores and ratings present you with a solid idea how these two software products perform. In addition, find out if the solution can integrate with your current business apps to promote greater productivity.
Those of you who want to save some time or want a Customer Support Software recommendation from our experts may want to take a look at these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you are still having second thoughts about which app will perform best for your business it might be a sound idea to analyze each service’s social metrics. These metrics are quite often a way to see how popular every service is and how large is its online presence. For example SWAG Twitter profile has currently 3534 followers. At the same time Vivantio Twitter is followed by 70 users.
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