What is better Surfly or ScreenConnect? Specific organizations need different types of Collaboration Software. To learn which solution suits you, consider evaluating various solutions feature by feature along with their conditions and prices. Furthermore, you may get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: Surfly (8.3) vs. ScreenConnect (9.0) for general quality and efficiency; Surfly (N/A%) vs. ScreenConnect (96%) for user satisfaction rating. Examine their strong and low points and find out which software is a better choice for your company. A simple, practical tactic is to list the pros and cons of both applications side by side and find out which solution comes on top.
We are aware that not all businesses have the time to test a large number of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: ScreenConnect, Zendesk, Atera.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as important as useful features and customer support responsiveness are pricing options given by Surfly and ScreenConnect. Even though pricing should not be the sole factor it’s definitely an important thing to think about. You should look for a flexible pricing package that can be matched with your team size and effortlessly scaled up every time your company develops. Be sure that you don’t choose plans that have advanced features that you won’t find a use for and always make an effort to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also give a chance to a free trial or demo of every app to spend at least some time using it. It’s a valuable experience that doesn’t require you to pay any money and provides you with a practical overview of what it’s like to work with Surfly and ScreenConnect.
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