What is better SupportDesk or Pipedrive? You have so many Customer Support Software solutions in today’s market that selecting the best product is often overwhelming. On our comparison page, it is simple to assess the features, pricing terms, available plans, and more details of SupportDesk and Pipedrive.
You can also check their score (7.4 for SupportDesk vs. 9.4 for Pipedrive) and user satisfaction level (100% for SupportDesk vs. 100% for Pipedrive). The scores and ratings offer you an overall idea how both of these software products perform. Moreover, check if the application can integrate with your current business apps to promote greater productivity.
We are aware that not all businesses have the time to scrutinize dozens of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the category are: .
SupportDesk by House on The Hill offers three pricing options for those who prefer an on-demand setup and another three product packages for users who opt for the On-Site structure.
Foundation – $30/month (On-Demand) / $770 (Onsite)
Ideal for small businesses in need of small scale customer service capabilities
Ticket Logging
Customer Database
Contact Database
Knowledgebase
QuickCalls
QuickViews
Workflow and Escalation Module*
Mobile & Tablet Support
Attach Documents
Noticeboard/News Feed
Professional – $45/month (On-Demand) / $1,200 (Onsite)
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
No Customer Support Software will be perfect enough to solve all the needs of a specific team. Though key features of SupportDesk and Pipedrive are important you should also thoroughly analyze the integrations offered by every app. In many cases your team will already be making use of other types of B2B software in your company and it’s always more beneficial to opt for apps that integrate well with one another. That way you will be able to be certain of an effortless transfer of data between your teams and apps, which can considerably reduce time wasted on migrating between one product and the other.
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