What is better SUMO Scheduler or ServiceDock? Finding the appropriate Customer Experience Management Software product is as straightforward as evaluating the solid and low functionalities and terms offered by SUMO Scheduler and ServiceDock. Here it's also possible to match their total scores: 8.0 for SUMO Scheduler vs. 8.0 for ServiceDock. Or you can look at their general user satisfaction rating, 94% for SUMO Scheduler vs. 100% for ServiceDock.
We suggest that you spend some time to analyze their specific functions and figure out which one is the better option for your business. Likewise, remember to take into account your company’s or industry’s special circumstances, for example, a multilingual app for a global staff or a mobile platform to help you work away from your office.
We know that not all businesses have the time to try out dozens of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMO Scheduler enables you to increase and power customer engagement through a robust scheduling platform.
Company Email
experts@SumoScheduler.com
Contact No.
Company's Address
SUMO Scheduler
11545 Park Woods Circle - Suite B, Alpharetta, GA 30005
USA
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
Almost as crucial as functionalities and customer support level are pricing packages provided by SUMO Scheduler and ServiceDock. Although cost should not be the sole element it’s without a doubt a key thing to think about. You should count on a flexible pricing plan that can be matched with your team size and painlessly scaled up every time your business grows. You should be certain you don’t choose plans that have additional tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can frequently count on discounts. You should also check out a free trial or demo of each app to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to pay any money and gives you a solid overview of what it’s like to work with SUMO Scheduler and ServiceDock.
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