What is better Stride or LiveOps? With a wide range of features, pricing, terms, and more to compare, choosing the best Customer Support Software for your firm is challenging. But making use of our system, you can easily match the features of Stride and LiveOps as well as their general rating, respectively as: 8.8 and 7.1 for overall score and 95% and 99% for user satisfaction.
You can also assess them feature by feature check out which program is a more effective fit for your enterprise. Remember to ask for a trial version first before opting in for a plan to experience how the program performs in practical situations.
In the event you want to quickly decide on the more reliable Customer Support Software according to our experts we recommend you take a look at these solutions: Zendesk, Freshdesk, Freshdesk Omni.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
Every time you test different Customer Support Software apps you shouldn’t only analyze their list of features and available pricing plans. Keep in mind the software should be matching your work processes and business so the more flexible their offer the better. Find our what systems are supported by Stride and LiveOps and ensure you will get mobile support for whatever devices you use in your company. You should also learn which languages and geographies are supported, because this might be a deal breaker for many businesses.
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