What is better Sprinklr Service or osTicket? You have such a huge number of Help Desk Software options in today’s market that selecting the best product can be overwhelming. On our comparison page, you can easily assess the functions, pricing terms, available plans, and more details of Sprinklr Service and osTicket.
You can assess their score (8.9 for Sprinklr Service vs. 7.1 for osTicket) and user satisfaction level (97% for Sprinklr Service vs. N/A% for osTicket). The scores and ratings give you a general idea how these two software products perform. Additionally, find out if the software can integrate with your current business apps to guarantee greater productivity.
Our team put a lot of effort to prepare reviews of all popular Customer Service Software solutions offered on the market, but among them these three deserved our special attention: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
osTicket is an open source customer support ticket management software. It enables you to collect all incoming enquirers from phone calls, email, and web forms into one platform.
In case you continue having doubts about which product will perform best for your business it may be a sound idea to analyze each service’s social metrics. Such metrics are frequently a way to see how popular every solution is and how big is its online presence. For instance, in case of Facebook Sprinklr Service has 34769 likes on their official profile while osTicket profile is liked by 0 users.
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