What is better Sprinklr Service or EngageBay? You have such a wide range of CRM Software solutions in today’s state of that industry that choosing the right product may be overwhelming. On our comparison page, you can easily examine the features, pricing terms, available plans, and more details of Sprinklr Service and EngageBay.
It’s also possible to check their score (8.9 for Sprinklr Service vs. 8.9 for EngageBay) and user satisfaction level (97% for Sprinklr Service vs. 100% for EngageBay). The scores and ratings give you a solid idea how these two software products perform. In addition, check if the software can integrate with existing business apps to ensure greater productivity.
People who don't have much time or would like to get a Customer Service Software advice from our experts might want to investigate these top choices for this year: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
Almost as crucial as functionalities and client support level are pricing packages given by Sprinklr Service and EngageBay. Even though price should not be the sole aspect it’s surely an important thing to consider. You should expect a flexible pricing package that can be adjusted to your business size and effortlessly scaled up when your team develops. Make sure you don’t opt for pricing plans that include advanced tools that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can often count on more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to pay any money and gives you a reliable overview of what it feels like to work with Sprinklr Service and EngageBay.
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