What is better Splashtop Remote Support or simplyCT? A great way to find the right Customer Support Software product for your organization is to match the solutions against each other. Here you can compare Splashtop Remote Support and simplyCT and see their capabilities compared thoroughly to help you select which one is the better product.
Furthermore, you can compare their overall ratings, including: overall score (Splashtop Remote Support: 8.9 vs. simplyCT: 6.9) and user satisfaction (Splashtop Remote Support: 90% vs. simplyCT: 100%). Examine their varying features and similarities and find out which one outperforms the other. Similarly think about how your business will look like in the future; will your company outgrow the app in the next 3-5 years?
We know that not all people have enough time to test a large number of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Atera, ScreenConnect, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
If you test various Customer Support Software apps you shouldn’t only analyze their list of features and provided pricing packages. Consider that the software should be matching your standards and team so the more flexible their offer the better. Check which systems are supported by Splashtop Remote Support and simplyCT and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a deal breaker for many firms.
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