What is better Splashtop Remote Support or CallFire? To make sure you get the most efficient and productive Customer Support Software for your firm, you have to compare products available on the market. For instance, here you can match Splashtop Remote Support’s overall score of 8.9 against CallFire’s score of 7.5. You may also review their general user satisfaction: Splashtop Remote Support (90%) vs. CallFire (N/A%).
Furthermore, you can compare their strengths and weaknesses feature by feature, including their offered terms and pricing. By comparing products you are more likely to choose the best software for your business. It goes without saying you should know your particular requirements to realize which solution matches those needs.
We realize that not all people have enough time to test a wide range of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: ScreenConnect, Zendesk, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
No Customer Support Software will be able to cover all the needs of a specific team. While core features of Splashtop Remote Support and CallFire should matter you should also thoroughly study the integrations supported by a given product. In many cases your team will already be using some other B2B software in your company and it’s definitely more beneficial to opt for solutions that integrate well with each other. If you do that you will be able to ensure an effortless exchange of data between your teams and software used, which can really reduce time spent on migrating between one solution and the other.
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