What is better sphere or Zoho Assist? If you’re experiencing a hard time choosing the right Customer Support Software product for your company, it’s a good idea to do a comparison of the available software and find out which solution offers more positive aspects. In particular, here you can review sphere (overall score: 8.0; user rating: 92%) vs. Zoho Assist (overall score: 8.5; user rating: 98%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to match their features will significantly boost the chances of getting the right product for your company. Pay attention to other factors of the software such as if it’s easy to use, adaptability, scalability, and pricing terms.
Currently, the best products in our Remote Support Software category are: Zendesk, ScreenConnect, Atera.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
When you test various Customer Support Software solutions you shouldn’t simply study their features list and provided pricing packages. Pay attention to the fact that the solution should be matching your standards and business so the more flexible their offer the better. Learn what systems are supported by sphere and Zoho Assist and be certain you will get mobile support for whatever devices you use in your company. You should also examine which languages and geographies are supported, as this might be a key element for many businesses.
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