What is better SoGoCX or Smaply? When choosing the best Customer Experience Management Software for your organization our recommendation is that you examine the features, rates, and other critical info about the product and vendor. Here, you are able to see the similarities and differences between SoGoCX (overall score at 9.2 and user satisfaction at 97%) and Smaply (overall score at 7.7 and user satisfaction at 100%).
You can also check their specific modules, for example functions, plans, rates, conditions, etc. What is more, read the terms carefully for information on hidden fees, like, setup fees, separate support plan, upgrade fees, cloud storage fees, and more.
People who don't have much time or would like to get a Customer Experience Management Software suggestion from our experts might want to examine these top choices for the current year: Alchemer, Zendesk, Smartlook.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Contact No.
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
Both SoGoCX and Smaply were evaluated by a panel of independent B2B experts who conducted a detailed study of all key aspects of every service. Their ultimate rating was prepared by means of unique SmartScore model which gives a separate partial score to each element like: main functionalities, client support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only factor essential to a company so we do our best to pay attention to all sides of a software prior to calculating its final score.
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