What is better SmartUp or Zendesk? A sensible way to find the appropriate Knowledge Management Software product for your company is to compare the solutions against each other. Here you can compare SmartUp and Zendesk and see their functions compared contrastively to help you decide on which one is the superior product.
Similarly, you can compare their overall ratings, for instance: overall score (SmartUp: 8.0 vs. Zendesk: 9.7) and user satisfaction (SmartUp: 100% vs. Zendesk: 98%). Examine their varying features and similarities and discover which one outperforms the other. Likewise, anticipate the state of what your business will be in years to come; will your company outgrow the app in the next couple of years?
We did our best to review all popular Knowledge Management Software services available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, ServiceNow Knowledge Management, Zendesk.
SmartUp offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and choose the plan that best suits your requirements.
SmartUp comes with an API that allows users to integrate the platform with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thai Banking Academy, Institute of Banking and Finance (Singapore), NTT Data Asia Pacific
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SmartUp is a mobile-first, gamified online learning platform that enables organizations of all sizes and sectors to bring people, knowledge, and communities anytime and anywhere.
Company Email
support@smartup.io
Contact No.
Company's Address
SmartUp.io Limited
Northcliffe House Young Street, London W8 5EH
United Kingdom
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Please pay attention to the fact that even though both SmartUp and Zendesk may have an excellent array of features each service might be designed for a different business size. If you are analyzing various solutions you may want to give some attention to a company type they are aimed at. Certain functionalities could scale up with no problem for large enterprises but if you have a small or mid-sized company it’s frequently better to refrain paying for advanced features that you may never actually use.
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