What is better Smaply or Satsum? Getting the ideal Customer Experience Management Software product is all about cross-checking numerous solutions and figuring out the top software for your specific needs. Our exclusive process provides you with a quick look at the general rating of Smaply and Satsum. For overall quality and performance, Smaply scored 7.7, while Satsum scored 5.9. On the other hand, for user satisfaction, Smaply earned 100%, while Satsum earned 89%.
Below you can also verify their features, terms, plans, etc. to see which program will be more appropriate for your needs. One key element to assess is if the application allows you to enable and disable permissions on different types of users to secure any confidential corporate data.
In the event you would like to quickly decide on the optimal Customer Experience Management Software according to our review team we recommend you check out these products: Zendesk, Smartlook, Alchemer.
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
mail@smaply.com
Contact No.
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
In case you are still having second thoughts about which product will work best for your business it may be a good idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular every service is and how large is its online presence. For example Smaply Twitter account has currently 718 followers. At the same time Satsum Twitter is followed by 658 people.
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