What is better Sinch or ConnectWise Control? The perfect Customer Support Software is a product that can deal with your company’s unique demands. It’s easy to determine which option is best suited for your enterprise if you compare numerous products before you decide which one is the best.
As an example, Sinch and ConnectWise Control are scored at 8.6 and 9.0, respectively, for total quality and performance. Likewise, Sinch and ConnectWise Control have a user satisfaction rating of 94% and 100%, respectively, which suggests the general satisfaction they get from customers. Even better, talk to a current client of the software and ask for their comments regarding the application in question.
At this time, the leading products in our Business Phone Systems category are: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you choose a solution that you believe will be an actual asset for your business you shouldn’t just focus on what professionals have to say about it. Quite frequently personal experience with the product will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every software to give you a quick impression of how actual users of Sinch and ConnectWise Control estimate their experience with the product. Our algorithm is based on complex analysis of product appearances on other sites, social media and blogs, so you will get a full and credible overview of what other clients think about each app. In this case Sinch got a total satisfaction rating at 94% while for ConnectWise Control 100% of users claim they had a positive experience with it.
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