What is better SimpleCRM or Salesforce Community Cloud? To make sure you acquire the most effective and productive Customer Experience Management Software for your company, you have to compare products available on the market. For example, here you may match SimpleCRM’s overall score of 8.0 against Salesforce Community Cloud’s score of 9.0. You may also examine their general user satisfaction: SimpleCRM (N/A%) vs. Salesforce Community Cloud (100%).
Moreover, you can review their pros and cons feature by feature, including their offered terms and prices. By comparing products you are more likely to choose the best software for your situation. It goes without saying you should know your particular requirements to realize which software meets those needs.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Alchemer, Zendesk, Smartlook.
SimpleCRM’s price starts at $12/user/month. Separate bulk user pricing is given on a case by case basis. Contact the vendor for custom SMB and enterprise pricing.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
No Customer Experience Management Software will be perfect enough to cover all the needs of a business. Though key functionalities of SimpleCRM and Salesforce Community Cloud are obviously a priority you should also thoroughly explore the integrations supported by every solution. Quote frequently you will already be working with some other SaaS software in your company and it’s always wiser to choose apps that integrate well with one another. With that approach you will be able to guarantee a reliable exchange of information between your teams and software used, which can considerably reduce time devoted to migrating between one service and the next.
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