What is better Salesforce Community Cloud or Contactually? Getting the appropriate Customer Experience Management Software product is as easy as comparing the solid and low functionalities and terms offered by Salesforce Community Cloud and Contactually. Here you can also match their total scores: 9.0 for Salesforce Community Cloud vs. 9.0 for Contactually. Or you can check their general user satisfaction rating, 100% for Salesforce Community Cloud vs. 97% for Contactually.
We suggest that you put some effort and examine their differences and figure out which one is the better alternative for your business. Likewise, bear in mind to consider your company’s or industry’s special situation, for instance, a multilingual app for a global staff or a mobile version to help you work in the field.
At the moment, the most significant solutions in our Online Community Platforms category are: Salesforce Community Cloud, Wrike, monday.com.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
You should note that even though both Salesforce Community Cloud and Contactually may provide an excellent array of features every product may be created for a different business size. If you are analyzing various solutions you may want to focus on a business type they are meant for. Some features could scale up with no problem for big enterprises but if you run a small or mid-sized company it’s frequently better to refrain paying for complex functionalities that you might never actually use.
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