What is better Salesforce Community Cloud or Amity? If you’re getting a difficult time choosing the right Customer Experience Management Software product for your needs, it’s a good idea to compare and contrast the available software and find out which tool offers more advantages. For instance, here you can assess Salesforce Community Cloud (overall score: 9.0; user rating: 100%) vs. Amity (overall score: 8.2; user rating: N/A%) for their overall performance.
You can even see which one provides more features that you need or which has better pricing plans for your current situation. Working with a clear table to match their features will significantly improve the odds of getting the right product for your company. Pay attention to other aspects of the software such as intuitiveness, adaptability, scalability, and pricing plans.
Users who want to save some time or could use a Online Community Platforms suggestion from our team might want to examine these top choices for the current year: Salesforce Community Cloud, Wrike, monday.com.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Amity integrates with the following business systems and applications:
Act-On
Amazon Redshift
AskNicely
Base CRM
Box
Capsule CRM
ChargeBeeChargify
Delighted
Desk
Dropbox
FreshBooks
Freshdesk
Gmail
Google Apps
Google Analytics
Google BigQuery
Harvest
Help Scout
Highrise
HubSpot
Infusionsoft
Intacct
Intercom
JIRA
MailChimp
Marketo
MS Dynamics
Mixpanel
Netsuite
MS Office 365
Promoter.io
QuickBooks
Salesforce
Recurly
SurveyMonkey
Wave
Xero
Wootric
Zendesk
Zoho CRM
Zuora
Typeform
Stripe
Sugar CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tracckr, LeanPlum, ExpertFile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.
You shouldn’t count on just a wide range of functionalities and flexible pricing plans from a reliable Customer Experience Management Software. Almost as important as main features is a quality customer support. You want to ensure that in a situation where you have any questions about Salesforce Community Cloud or Amity, or you run into a problem, or perhaps you’ll want to request a specific update or functionality useful to your company you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. It’s also a big plus if you can enjoy individual training or at least a knowledge base you can use.
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