What is better SignalZen or Zendesk? Purchasing the appropriate Customer Support Software product is as straightforward as comparing the good and poor features and terms offered by SignalZen and Zendesk. Here it's also possible to match their total scores: 8.0 for SignalZen vs. 9.7 for Zendesk. Or you can look at their general user satisfaction rating, 97% for SignalZen vs. 98% for Zendesk.
We suggest that you put some effort and analyze their unique features and decide which one is the better choice for your organization. What’s more keep in mind to factor in your company’s or industry’s unique case, for instance, a multilingual solution for a global company or a mobile app to help you work away from your office.
In case you you have to quickly find the top Live Chat Software according to our experts we suggest you check out these services: Pipedrive, Zendesk, Vision Helpdesk.
SignalZen is a chat platform that allows customer support teams and staff to engage with website visitors through real-time chats that can be created, tracked, and handled from Slack and mobile devices.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
All the data, details and statistics that we provided in this analysis were collated from official company sites, marketing materials available online, real-life experience from real clients as well as our own hands-on use of each solution by a professional reviewer. We put a lot of effort to extensively study each product, therefore we not only test it ourselves, but we also correlate our results with experiences of other members from the B2B community.
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