SignalZen
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Slack Chat App
- Public Threads
- Private Channels
- Chat Copy/Redirect
- Visitor Data
- Notifications
- Native Integrations
- Live Chat Widget
- Widget Customization
- Web Forms
- Help Center
- Canned Responses
- File Sharing
- Chat Analytics
- Visitor Chat Ratings
- Console
- Mobile Apps
- GDPR-Compliant
Pricing Info
Pricing Info
SignalZen provides three enterprise pricing plans for users to choose from. Here are the details:
Basic – $10/month ($99 for annual billing)
- 5 operators
- 1 sub-domain
- Unlimited chat sessions
- Unlimited bandwidth
- Premium customer support
Pro – $35/month ($345 for annual billing)
- All features in Basic Plan, Plus:
- Unlimited operators
- 10 sub-domains
- Canned responses
- White-label live chat widget
Business – $55/month ($539 for annual billing)
- All features in Pro Plan, Plus:
- Unlimited sub-domains
Integrations
Integrations
SignalZen integrates with these systems:
- Slack
- Zapier
- Shopify
- Joomla
- Drupal
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DSBWorldWide Inc., TYTEC AB,
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SignalZen is a chat platform that allows customer support teams and staff to engage with website visitors through real-time chats that can be created, tracked, and handled from Slack and mobile devices.
Company Email
info@signalzen.com
Contact No.
Company's Address
Signalzen, MB
Europos ave. 34-47, LT-46370 Kaunas
Lithuania
SignalZen Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
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Both SignalZen and Deskero were evaluated by a panel of reliable B2B experts who carried out a full study of all key aspects of each product. Their ultimate rating was prepared by means of unique SmartScore model which gives a separate partial score to each component like: main features, customer support, mobile device support, security, user satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only aspect essential to a company so we make sure we pay attention to all aspects of a software prior to giving it a final rating.
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