What is better SignalZen or Vivantio? If you want to get a convenient way to learn which Customer Support Software product is better, our exclusive algorythm gives SignalZen a score of 8.0 and Vivantio a score of 8.4 for overall quality and performance. Furthermore, SignalZen is rated at 97%, while Vivantio is rated 93% for their user satisfaction level.
You can also examine their product details, including modules, tools, options, plans, pricing, and much more. Check whether the solution allows you to customize a few of its processes to ensure it fits your own business procedures.
If you would like to quickly decide on the best Live Chat Software according to our experts we advise you check out these solutions: Vision Helpdesk, Pipedrive, Zendesk.
SignalZen is a chat platform that allows customer support teams and staff to engage with website visitors through real-time chats that can be created, tracked, and handled from Slack and mobile devices.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be enough to just compare SignalZen and Vivantio against one another. Although useful functionalities, pricing plans and customer experience are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards claimed by each service. Very often a less popular service may turn out to be an amazing choice that was a winner of many SaaS awards such as our Great User Experience Award which shows that in spite of limited market popularity it’s a significant contender to the solutions that dominate the market.
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