What is better ShowMyPC Remote Support and Meetings or Surfboard? Examining products for the top Customer Support Software doesn't have to be hard. On our review platform, we enable you to match ShowMyPC Remote Support and Meetings and Surfboard and promptly analyze their distinct features. We allow you to take a look at their uniqe benefits, supported devices, level of support, costs, terms, and many more.
You can even review their overall score (8.3 for ShowMyPC Remote Support and Meetings vs. 8.0 for Surfboard) and overall customer satisfaction level (94% for ShowMyPC Remote Support and Meetings vs. 93% for Surfboard). Devote time to examine your best alternatives and find out which one is ideal for your company. Likewise, you must check the software vendor’s credibility; can you count on them and will they still be around a few years from now?
Our experts made sure to prepare reviews of all popular Remote Support Software products that you can find on the market, but among them these three deserved our special attention: ScreenConnect, Zendesk, Atera.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
Both ShowMyPC Remote Support and Meetings and Surfboard were reviewed by a team of reliable SaaS experts who carried out a detailed study of all key aspects of every software. Their total rating was calculated with unique SmartScore system that provides a separate partial score to every factor like: main features, client support, mobile device support, security, user satisfaction and market presence. Here at FinancesOnline we know useful features are not the only factor important to a business so we make an effort to pay attention to all aspects of a solution prior to calculating its final rating.
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