What is better ShowMyPC Remote Support and Meetings or PlayVox? Today’s firms seek the best Customer Support Software product to keep on being competitive. On this page we help you with choosing the right solution, by allowing you to evaluate ShowMyPC Remote Support and Meetings and PlayVox down to the very details of their individual functions.
You may as well make use of our general scoring values, which rate the software overall quality and performance. ShowMyPC Remote Support and Meetings got a 8.3 score, while PlayVox has a score of 8.4. Likewise, you can compare their general user satisfaction rating: 94% (ShowMyPC Remote Support and Meetings) against 91% (PlayVox). Keep in mind to opt for the solution that best answers your most urgent needs, not the software with a lot of features.
We realize that not all people have enough time to examine a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: Atera, Zendesk, ScreenConnect.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
No Customer Support Software will be able to cover all the requirements of a business. Even though core features of ShowMyPC Remote Support and Meetings and PlayVox should matter you should also carefully explore the integrations offered by every product. Very often you will already be using various kinds of SaaS software in your company and it’s always better to choose products that integrate well with one another. If you do that you will be able to ensure a smooth transfer of information between your teams and software used, which can significantly reduce time spent on migrating between one software and the next.
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