What is better SherpaDesk or Zendesk? If you’re having a difficult time picking the right Customer Support Software product for your situation, it’s a good idea to compare and contrast the available software and determine which one offers more advantages. For instance, here you can assess SherpaDesk (overall score: 7.5; user rating: 100%) vs. Zendesk (overall score: 9.7; user rating: 98%) for their overall performance.
You can also see which one provides more tools that you need or which has better pricing plans for your current budget. Using a clear table to match their features will significantly boost the likelihood of finding the appropriate product for your company. Take a closer look at other aspects of the software like intuitiveness, flexibility, scalability, and pricing plans.
In case you you want to quickly decide on the more reliable IT Service Software according to our experts we suggest you examine one of these services: Freshservice, Zendesk, LiveAgent.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will manate to cover all the requirements of a business. While core features of SherpaDesk and Zendesk are obviously a priority you should also carefully analyze the integrations supported by every product. Quote frequently you will already be using various kinds of B2B software in your company and it’s always better to go with software that integrate well with each other. With that approach you will be able to guarantee a smooth exchange of data between your teams and services, which can significantly reduce time wasted on migrating between one product and the next.
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