What is better SherpaDesk or Communifire? It’s easy to our scoring system to provide you with a general idea which Customer Support Software product is better for your company. For overall product quality, SherpaDesk received 7.5 points, while Communifire received 6.7 points. At the same time, for user satisfaction, SherpaDesk scored 100%, while Communifire scored N/A%.
Specifics of their unique elements, tools, supported platforms, customer service, and more are given below to help you get a more versatile comparison. Don’t forget to purchase only the features your business requires so you don’t waste resources for functions that you won’t be using.
In the event you want to quickly find the top IT Service Software according to our experts we advise you check out one of these products: Freshservice, LiveAgent, Zendesk.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
All the data, facts and opinions that we offered in this analysis were gathered from official company pages, advertising resources available online, actual experience from real clients as well as our personal direct use of every product by an expert. We put a lot of effort to thoroughly study each product, as a result we not only test it internally, but we also correlate our results with views of other people from the SaaS community.
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