Compare SherpaDesk vs. Communifire

Comparing products for the top Customer Support Software does not always have to be hard. On our review platform, we enable you to match SherpaDesk and Communifire and promptly see their unique elements. We allow you to examine their uniqe benefits, supported devices, support service, pricing rates, terms, and more. It's also possible to examine their overall score (7.5 for SherpaDesk vs. 6.7 for Communifire) and overall customer satisfaction level (100% for SherpaDesk vs. 100% for Communifire). Take your time and review your best choices and find out which one is right for your company. Similarly, you have to assess the software vendor’s credibility; can they be relied upon and will they still be around a few years from now? If you need to quickly find the top IT Service Management Software according to our experts we suggest you check out these services: Samanage, SysAid, Freshservice.
Software

SherpaDesk

VS

Communifire

VS

SherpaDesk screenshot Communifire screenshot
Pricing Page

Score

Our Score

7.5 ?

Our Score

6.7 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Cost

Cost

$39

$49

Price Scheme

Price Scheme

Monthly payment Monthly payment | Annual Subscription
Full Review

Full Review

Product Info

Product Info

SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Streamlines communication and work processes and integrates them in a social business platform to enhance collaboration and content management.
Useful Links
Languages

Languages

USA, UK, Canada, International USA, UK, Canada, China, Germany, India, Japan
Available Integrations

Available Integrations

SherpaDesk integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • QuickBooks
  • FreshBooks
  • QuickBooks Online
  • Microsoft Office 365
  • HTML
  • CSS
  • Bing Maps
  • Google Spreadsheets
  • MailChimp
  • SlideShare
  • Facebook
  • Twitter
  • MP4, YouTube, Vimeo
  • PDF
  • MS Office and Open Office documents
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Phone No.

Phone No.

866.996.1200 1.888.976.4446
Available Support

Available Support

Phone Live Support
Ticket Training
Phone
Ticket Training
Available Features

Available Features

SherpaDesk FEATURES

  • Email and Phone Customer Support
  • Ticket Management
  • Time Tracking and Invoicing
  • Email Parsing
  • Asset Management
  • Project Management
  • Customer Engagement
  • Mobile and Web Applications
  • Customization
  • Reporting
  • API and Integrations

Communifire FEATURES

  • Social Networking for your company
  • Business Collaboration
  • Social Intranet Solutions
  • Project Management Tools
  • Build a Knowledgebase
  • Create Customer Extranets
  • Create Sales & Marketing Communities
  • Create Online Communities
  • Help Desk / Ticketing / Case Management
  • Collaborate with your co-workers
  • Blogs, Articles, Events, Forums, Wiki
  • Job Board, User Management
  • Activity Streams & Microblogging
  • File Sharing & Document Management
  • Real-time Chat & Messaging
  • Real-time Notifications
  • Social Development Platform
  • SaaS or Self-Hosted
Prominent Clients

Prominent Clients

Imagination Network, Badal Rain, Benson Consulting, MEA Financial Toyota, Bravo, Dannon, Whirlpool, Edwards
Contact Address

Contact Address

SherpaDesk Headquarters
Market Street
San Francisco, CA 94103
San Diego, CA
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Email Address

Email Address

support@sherpadesk.com sales@axerosolutions.com
Pricing Page

Pricing Page

Learn more about SherpaDesk pricing Learn more about Communifire pricing
Cost Details

Cost Details

SherpaDesk offers a simple pricing scheme that comes with unlimited features and other great tools to help you grow your business.

$39/tech/month

  • Robust Time Tracking
  • Unlimited Email Boxes
  • Unlimited Customers
  • Unlimited Projects
  • Unlimited Invoicing
  • Unlimited Asset Tracking

Details about Communifire cost are given below:

Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:

Basic ($49 per month): 10 users; 10GB space
Pro ($99 per month): 20 users; 20 GB space
Plus ($199 per month): 50 users; 30 GB space
Max ($499 per month): 100 users; 40 GB space
Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space

Product Comparisons

Product Comparisons

Compare with Slaask
Compare with Giosg
Compare with Zailab
Compare with Subiz
Compare with ConnectWise Control
Compare with HipChat
Compare with Techinline FixMe.IT
Compare with Tagove
Compare with ContactWorld
Compare with Desk.com
Compare with Infor CRM
Compare with Stellar OST to PST Converter
Compare with CrewTracks
Compare with Getquantify
Compare with Paperless Pipeline
Compare with Fluix
Compare with Kaseya BMS
Compare with Trackolade
Compare with NetDispatcher
Compare with Evernote
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

If you continue having second thoughts about which software will work best in your case it may be a sensible idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular a given product is and how wide is its online presence.For instance, if you analyze SherpaDesk LinkedIn profile you’ll learn that they are followed by 0 users. In case of Communifire the number of followers on their LinkedIn page is 0.