Compare SherpaDesk vs. Communifire

Today’s companies require the most effective Customer Support Software product to continue to be competitive. On this page we help you with buying the right service, by allowing you to assess SherpaDesk and Communifire down to the very details of their individual features. It's also possible to make use of our total scoring values, which rate the software general quality and performance. SherpaDesk got a 7.5 score, while Communifire has a score of 6.7. Likewise, you can compare their general user satisfaction rating: 100% (SherpaDesk) against 100% (Communifire). Keep in mind to select the application that best addresses your most crucial issues, not the solution with a lot of features. Our team put a lot of effort to prepare reviews of all popular IT Service Management Software products available on the market, but among them these three deserved our special attention: Zendesk, Freshservice, Samanage.
Software

SherpaDesk

VS

Communifire

VS

SherpaDesk screenshot Communifire screenshot
Pricing Page

Our Score

Our Score

7.5 ?

Our Score

6.7 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Cost

Cost

$39

$49

Price Scheme

Price Scheme

Monthly payment Monthly payment | Annual Subscription
Detailed Review

Detailed Review

General Info

General Info

SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Streamlines communication and work processes and integrates them in a social business platform to enhance collaboration and content management.
Quick Links
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Available Plans

Available Plans

SherpaDesk offers a simple pricing scheme that comes with unlimited features and other great tools to help you grow your business.

$39/tech/month

  • Robust Time Tracking
  • Unlimited Email Boxes
  • Unlimited Customers
  • Unlimited Projects
  • Unlimited Invoicing
  • Unlimited Asset Tracking

Details about Communifire cost are given below:

Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:

Basic ($49 per month): 10 users; 10GB space
Pro ($99 per month): 20 users; 20 GB space
Plus ($199 per month): 50 users; 30 GB space
Max ($499 per month): 100 users; 40 GB space
Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space

Prominent Clients

Prominent Clients

Imagination Network, Badal Rain, Benson Consulting, MEA Financial Toyota, Bravo, Dannon, Whirlpool, Edwards
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Available Support

Available Support

Phone Live Support
Ticket Training
Phone
Ticket Training
Available Features

Available Features

SherpaDesk FEATURES

  • Email and Phone Customer Support
  • Ticket Management
  • Time Tracking and Invoicing
  • Email Parsing
  • Asset Management
  • Project Management
  • Customer Engagement
  • Mobile and Web Applications
  • Customization
  • Reporting
  • API and Integrations

Communifire FEATURES

  • Social Networking for your company
  • Business Collaboration
  • Social Intranet Solutions
  • Project Management Tools
  • Build a Knowledgebase
  • Create Customer Extranets
  • Create Sales & Marketing Communities
  • Create Online Communities
  • Help Desk / Ticketing / Case Management
  • Collaborate with your co-workers
  • Blogs, Articles, Events, Forums, Wiki
  • Job Board, User Management
  • Activity Streams & Microblogging
  • File Sharing & Document Management
  • Real-time Chat & Messaging
  • Real-time Notifications
  • Social Development Platform
  • SaaS or Self-Hosted
Phone Number

Phone Number

866.996.1200 1.888.976.4446
Contact Email

Contact Email

support@sherpadesk.com sales@axerosolutions.com
Available Languages

Available Languages

English English
Pricing Page

Pricing Page

Learn more about SherpaDesk pricing Learn more about Communifire pricing
Supported Integrations

Supported Integrations

SherpaDesk integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • QuickBooks
  • FreshBooks
  • QuickBooks Online
  • Microsoft Office 365
  • HTML
  • CSS
  • Bing Maps
  • Google Spreadsheets
  • MailChimp
  • SlideShare
  • Facebook
  • Twitter
  • MP4, YouTube, Vimeo
  • PDF
  • MS Office and Open Office documents
Company's Address

Company's Address

SherpaDesk Headquarters
Market Street
San Francisco, CA 94103
San Diego, CA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to simply compare SherpaDesk and Communifire with one another. Although useful features, pricing and customer reviews are all important and should be included when making a final choice, you should also check out the recognition and awards won by every service. Frequently a less popular app may turn out to be an amazing choice that was a winner of many industry awards such as our Supreme Software Award which reveals that despite lesser market presence it’s a worthy rival to the software that dominate the market.