What is better SherpaDesk or OTRS? If you’re getting a difficult time selecting the best Customer Support Software product for your company, it’s a good idea to compare the available software and discover which tool offers more benefits. For instance, here you can review SherpaDesk (overall score: 7.5; user rating: 100%) vs. OTRS (overall score: 8.4; user rating: 99%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current situation. Working with a clear table to match their features will significantly boost the odds of getting the appropriate product for your company. Look closely at other aspects of the software for example if it’s easy to use, adaptability, scalability, and pricing options.
Our team put a lot of effort to prepare reviews of all popular IT Service Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: LiveAgent, Freshservice, Zendesk.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
A comprehensive, enterprise-grade service management platform built to streamline the ticket request process for businesses in customer service, IT service management, and corporate security sectors.
The services analyzed on this page are only a small sample of our full Customer Support Software category and you should take into account that there may be better options available. If you want to make sure you make the wisest choice for your business we strongly encourage you to test more apps first. It may also be a good idea to consult our top 10 Customer Support Software list to find out which solutions are currently the best ones and dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
