What is better ServiceNext or Logicalware MailManager? We are here to streamline the cumbersome process of contrasting Customer Support Software products for you. In particular, on this page you can verify the overall performance of ServiceNext (8.0) and contrast it with the overall performance of Logicalware MailManager (7.3). You may also match their overall user satisfaction rating: ServiceNext (96%) vs. Logicalware MailManager (100%).
Likewise, you can read their functions thoroughly to find out which product can better address your company’s needs. Generally, any business app must let you to comfortably view the big picture, at the same time giving you immediate access to the details.
As of now, the best products in our Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
ServiceNext offers deep business integrations with the following software:
Salesforce
ServiceNow
Oracle Business Applications
Workday
SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Both ServiceNext and Logicalware MailManager were reviewed by a group of reliable B2B experts who conducted a detailed examination of all key elements of each service. Their total score was prepared by means of unique SmartScore model that provides a separate partial score to every factor such as: main features, customer support, mobile support, security, customer satisfaction as well as reviews in other media. We know useful features are not the only thing essential to a business so we make sure we pay attention to all sides of a product prior to calculating its final score.
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