What is better Logicalware MailManager or Zendesk? There are numerous Customer Support Software products out there these days. The ideal way to find out which product fits your needs best is to evaluate them side by side. For example, here you can assess Logicalware MailManager and Zendesk for their overall score (7.3 vs. 9.7, respectively) or their user satisfaction rating (100% vs. 98%, respectively).
You can also compare their features and pricing conditions along with other helpful facts below. When matching products be sure to compare their similar capabilities and mark their differences to get a clearer picture of both deals. What is more remember to check non-core issues such as security, backup, intuitiveness, and helpdesk support.
If you need to quickly find the top Customer Support Software according to our review team we recommend you take a look at the following solutions: Zendesk, Freshdesk, Freshdesk Omni.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Every time you choose a software that you believe will be an actual asset for your team you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently personal experience with the solution may be different, depending on specific preferences and requirements. This is why in our reviews we also give our User Satisfaction Rating for every app to give you an immediate impression of how actual users of Logicalware MailManager and Zendesk rate their contact with the product. Our algorithm is built around advanced analysis of product appearances on other sites, social media as well as blogs, so you are going to obtain a complete and reliable overview of what other users think about every service. In this example Logicalware MailManager got a total satisfaction rating at 100% while for Zendesk 98% of people express they had an enjoyable experience with it.
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