What is better Logicalware MailManager or Zendesk? Choosing the right Customer Support Software for your company is not that easy with so many functions, choices, and offers to take note of. On the other hand, depending on our review platform will make it possible for you to streamline the selection process by showing all main solutions in one place.
For instance, you can compare Logicalware MailManager and Zendesk for their features and overall scores, namely, 7.3 and 9.7, respectively. Likewise, you can compare which software has better general user satisfaction rating: 100% (Logicalware MailManager) and 98% (Zendesk) to find out which one is the better option for your company. Don’t just choose the solution with the lowest price, but the software that offers the most cost-effective value.
Users who want to save some time or could use a Customer Support Software suggestion from our team may want to investigate these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You should keep in mind that even though both Logicalware MailManager and Zendesk may offer an excellent set of features each product might be designed for a different company size. If you are comparing features you may want to pay attention to a company size they are catering to. Certain features could scale up efficiently for big enterprises but if you own a small or mid-sized company it’s often better to avoid paying for advanced features that you might never use.
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