Intervals
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Pricing:
Starting from £39
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multiple Customer Service channels (Email, chat, social media)
- Consulting & Training
- Integration & Customisation
Pricing Info
Pricing Info
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
Regular – £39/agent/month
- Unlimited Email Accounts
- 1 Facebook Account
- 1 Twitter Account
- 1 Chat User
- 1 Chat
Complete – £44/agent/month
- Unlimited Email Accounts
- Unlimited Facebook & Twitter Accounts
- Unlimited Chat Users
- Unlimited Concurrent Chats
Enterprise – By Quote
- Unlimited Email Accounts
- Unlimited Facebook & Twitter Accounts
- Unlimited Chat Users
- Unlimited Concurrent Chats
Integrations
Integrations
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Company Email
enquiries@logicalware.com
Contact No.
Company's Address
23 Manor Pl
Edinburgh EH3 7DX
United Kingdom
Logicalware MailManager Comparisons
Popular Logicalware MailManager Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integrated Task Timers
- Weekly Timesheet Submissions and Approvals
- System-Generated “Nags”
- Visual Reporting
- Daily Task Assignments
- Milestone Tool
- Drag-and-Drop Rescheduling
- Email Updates
- Mobile Version
- Data Capture and Archiving
- Real-Time Graphing
- Weekly Trend Monitoring
- Project Time Tracking
- Billable vs. Unbillable time
- Data export to CSV and XML
- One-Click Retrieval
- Version Control
- Document Uploading
- Organic Classification Tags
- Easy File Access Via Internet
- Unlimited File Type Support
- Extensive Visual Theme Selection
- Customizable Defaults (work types, hourly rates, task statuses, priorities, and more)
- Multi-Currency Support
- Non-US Date and Time Format Support
- Unicode Character Support (including Mandarin and Chinese)
- Automated Overdue Invoice Alerts
- Freestyle Invoicing
- Canadian GST and Quebec PST Support
- Invoice Processing
- Cash Flow Monitoring
- Custom Functionality Builder
- Custom Reports
- Add-On Development
Pricing Info
Intervals is offered in seven different plans, each catering to a specific storage size and number of active projects. All plans come with a 30-day trial period. All plans include unlimited users except for the Lite plan. The pricing is different than other software and is more affordable since it is usage based instead of based on the number of people with a login.
Lite – $29 per month
- Active Projects: 3
- Document Storage: 5 Gb
- Users: 3
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones:/li>
Basic – $49 per month
- Active Projects: 10
- Document Storage: 10 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Not So Basic – $69 per month
- Active Projects: 15
- Document Storage: 25 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Professional – $99 per month
- Active Projects: 30
- Document Storage: 50 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Premium – $159 per month
- Active Projects: 50
- Document Storage: 100 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Top Shelf – $219 per month
- Active Projects: 100
- Document Storage: 150 Gb
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Unlimited – $299 per month
- Active Projects: Unlimited
- Document Storage: Unlimited
- Users: Unlimited
- Clients & Contacts: Unlimited
- Invoices: Unlimited
- Tasks & Milestones: Unlimited
Integrations
Intervals support integrations with the following business applications and systems:
- QuickBooks Online
- QuickBooks Desktop
- FreshBooks
- Xero
- Slack
- Google Drive
- Basecamp Classic
- Intervals Kanban
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyundai, Ghirardelli, and Warner Bros.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Take control of your workflow with Intervals, a web-based time, task and project management software.
Company Email
support@myintervals.com
Contact No.
Company's Address
414 E. Haley St
Santa Barbara, CA 93101
USA
Intervals Comparisons
Popular Intervals Alternatives
When you compare different Customer Support Software software you shouldn’t just explore their list of features and offered pricing packages. Keep in mind the service must be adjusted to your requirements and company so the more flexible their offer the better. Find our what systems are supported by Logicalware MailManager and Intervals and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this may be a critical factor for many companies.
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