What is better Logicalware MailManager or Vivantio? We are here to simplify the cumbersome process of contrasting Customer Support Software products for you. For example, on this page you can verify the overall performance of Logicalware MailManager (7.3) and compare it with the overall performance of Vivantio (8.4). You can also match their overall user satisfaction rating: Logicalware MailManager (100%) vs. Vivantio (93%).
Similarly, research their functions thoroughly to determine which product can better tackle your company’s requirements. In general, any business app has to let you to immediately view the big picture, all the while offering you easy access to the details.
If you need to quickly find the optimal Customer Support Software according to our review team we advise you examine the following solutions: Zendesk, Freshdesk, Freshdesk Omni.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Every time you choose a solution that you think will work best for your company you shouldn’t only pay attention to what reviewers have to say about it. Very often personal experience with the service may be different, depending on specific goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each product to give you a quick impression of how real users of Logicalware MailManager and Vivantio rate their contact with the product. Our system is based on complex analysis of product appearances on other sites, social networks as well as blogs, so you are going to receive a full and credible picture of what other clients think about every service. In this example Logicalware MailManager got a total satisfaction rating at 100% while for Vivantio 93% of people express they had an enjoyable experience with it.
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