What is better ServiceDock or FeedbackFive? When looking for the appropriate Customer Experience Management Software for your company it is recommended that you compare the features, pricing, as well as other crucial data about the product and vendor. Here, you can check the parallels and differences between ServiceDock (overall score at 8.0 and user satisfaction at 100%) and FeedbackFive (overall score at 8.4 and user satisfaction at 100%).
You may also check out their specific modules, for example features, plans, pricing, terms, etc. Similarly, analyze the terms thoroughly for information on extra charges, such as, setup cost, independent customer service, upgrade fees, storage fees, and more.
Currently, the top solutions in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Contact ServiceDock for information about their basic and enterprise pricing offers. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ServiceDock integrates with Zendesk and plans to add more in the future.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mothercare, Eddie Rocket's, Sky
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Experience Management platform specifically designed for Multi-Location Businesses. ServiceDock makes it easy to capture structured feedback in physical locations using the messaging apps your customers already have on their phones.
FeedbackFive offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your needs:
Free
50 emails / month
3 campaigns
2 ASINs to track
1 user
1 store
Basic – $9.99 / month
250 emails / month
3 campaigns
2 ASINs to track
Unlimited Users
1 store
Pro – $29.99 / month
1500 emails / month
10 campaigns (per store)
5 ASINs to track
Unlimited users
2 stores
$10 / additional store
$0.0075 per additional email
Enterprise – starts at $59.99 / month
Up to 1,000,000 emails / month
Unlimited campaigns
10 ASINs to track
Unlimited users
5 stores
$10 / additional store
At most $0.0075 per additional email (could be less)
No Customer Experience Management Software will manate to cover all the needs of a specific team. While core functionalities of ServiceDock and FeedbackFive are important you should also thoroughly examine the integrations provided by a given app. Very often your team will already be making use of various kinds of B2B software in your company and it’s always wiser to choose products that integrate well with each other. That way you will be able to be certain of an effortless transfer of data between your teams and software used, which can really reduce time wasted on migrating between one app and the other.
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