What is better FeedbackFive or Salesmachine? It’s easy to our scoring system to help you get a general idea which Customer Experience Management Software product is better for your business. For overall product quality, FeedbackFive attained 8.4 points, while Salesmachine gained 7.5 points. Meanwhile, for user satisfaction, FeedbackFive scored 100%, while Salesmachine scored N/A%.
Details about their features, tools, supported platforms, customer support, etc. are given below to provide you with a more versatile assessment. Keep in mind to get only the features your company needs so you don’t waste cash for tools that you won’t be using.
Our team put a lot of effort to review all popular Customer Experience Management Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Alchemer, Smartlook, Zendesk.
FeedbackFive offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your needs:
Free
50 emails / month
3 campaigns
2 ASINs to track
1 user
1 store
Basic – $9.99 / month
250 emails / month
3 campaigns
2 ASINs to track
Unlimited Users
1 store
Pro – $29.99 / month
1500 emails / month
10 campaigns (per store)
5 ASINs to track
Unlimited users
2 stores
$10 / additional store
$0.0075 per additional email
Enterprise – starts at $59.99 / month
Up to 1,000,000 emails / month
Unlimited campaigns
10 ASINs to track
Unlimited users
5 stores
$10 / additional store
At most $0.0075 per additional email (could be less)
Salesmachine’s enterprise pricing is available for startups, growing businesses and large enterprises. You can choose from two fixed subscription plans charged at per-seat, per-month basis or contact the vendor for customized enterprise package.
In the event you are still having second thoughts about which product will work best in your case it may be a sound idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular each product is and how big is its online presence. For instance FeedbackFive Twitter account has currently 646 followers. At the same time Salesmachine Twitter is followed by 2727 users.
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