What is better Service Creatio or Velaro? If you’re having a tough time deciding on the best Help Desk Software product for your circumstances, it’s a good idea to compare and contrast the available software and discover which service offers more benefits. In particular, here you can examine Service Creatio (overall score: 8.6; user rating: 100%) vs. Velaro (overall score: 8.7; user rating: 91%) for their overall performance.
You can also see which one provides more features that you need or which has better pricing plans for your current budget. Having a clear table to compare their features will significantly improve the odds of getting the appropriate product for your company. Look closely at other areas of the software such as if it’s easy to use, adaptability, scalability, and pricing terms.
We did our best to prepare reviews of all popular Help Desk Software products offered out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Please pay attention to the fact that while both Service Creatio and Velaro may offer a top quality set of features each service may be created for a different business size. If you are studying different apps you may want to give some attention to a company type they are aimed at. Some features might scale up well for big enterprises but if you run a small or medium company it’s frequently more sensible to avoid paying for customized features that you might never actually use.
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