Help Scout
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Personalized email address
- Quick ticket routing
- Direct access to client data
- Exchange notes
- Seamless integration with Sellsy CRM
- Integration with other Sellsy business modules
Pricing Info
Pricing Info
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
Module subscriptions
- Helpdesk management ($15 per month)
- CRM pipeline license ($10 per month/user)
- Purchases and margins ($15 per month)
- Expenses ($15 per month)
- Project management ($20 per month)
- Subscriptions management ($15 per month)
- Inventory management ($20 per month)
- Cash register license ($55 per month)
- Bill hours ($15 per month/user)
Integrations
Integrations
- Gmail
- Google Drive
- Google Apps
- Outlook
- Dropbox
- MailChimp
- Simple Mail
- PayPal
- Stripe
- Bluepaid
- WordPress
- Drupal
- MailJet
- Presta Shop
- Joomla!
- CRM
- Invoicing
- Teamwork
- Purchases
- Stocks
- Point-of-sale
- API to create the following:
- connector
- contact lists
- data analysis
- e-commerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CTM Inc., Metch Ltd., Infolab26, FMAU, Vaporissimo.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Designed to be an all-in-one solution that combines help desk, CRM, inventory, and accounting to create a seamless pipeline of business operations.
Company Email
contact@sellsy.com
Contact No.
Company's Address
60 Broad Street Suite 3502, New York City - NY 10004 United States
Sellsy Helpdesk Comparisons
Popular Sellsy Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Help Desk
- Reports
- Docs Knowledge Base
- Email Integration
- Security and Reliability
Pricing Info
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
- Up to 10 Users
- Unlimited messages & storage
- 1 Mailbox
- 1 Docs knowledge base
- Reports (30 days of history)
- Saved Replies
- Beacon
- Following
- @mentions
- Outstanding 24×6 Support
- No Help Scout branding
- iOS & Android App
- Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
- Unlimited Users
- Unlimited messages & storage
- 5 Mailboxes
- 1 Docs knowledge base
- All Basic features, plus:
- Workflows
- Satisfaction Ratings
- Office Hours
- 50+ integrations
- API Access
Plus – $35/user per month or $27/user per month (billed annually)
- Unlimited Users
- Unlimited messages & storage
- Unlimited Mailboxes
- 3 Docs knowledge base
- All Standard features, plus:
- Salesforce Integration
- Jira Integration
- HubSpot Integration
- SAML Single Sign-on
- Teams
- Custom fields
- HIPAA Compliance
- IP Restrictions
Integrations
Help Scout supports integrations with the following business systems and applications:
- PipelineDeals
- Pipedrive
- OnePage CRM
- Olark Live Chat
- NiceReply.com
- Campaign Monitor
- MixPanel
- MailChimp
- Magento
- Userlike Live Chat
- KISSmetrics
- Kato
- Infusionsoft
- HipChat
- Highrise CRM
- FreshBooks
- ClickDesk
- Capsule CRM
- Constant Contact
- BigCommerce
- Campfire
- Bronto
- Shopify
- Snapengage
- Slack
- Zapier
- Talkdesk
- Customer Thermometer
- Bitium
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Trello, GrubHub, Basecamp, Treehouse
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Help Scout provides a shared inbox for you and your team, enabling collaboration for support whenever an email or a support request comes in.
Company Email
Company's Address
500 Harrison Ave., Floor 3R
Boston, MA 02118
USA
Help Scout Comparisons
Popular Help Scout Alternatives
All the data, facts and reviews that we offered in this analysis were collated from official vendor websites, marketing content available online, real-life experience from real customers as well as our own hands-on use of every app by an expert. We pay a lot of attention to thoroughly examine every service, as a result we not only examine it ourselves, but we also match our results with views of other users from the B2B community.
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