What is better Sellsy Helpdesk or CA Service Desk Manager? Comparing products for the top Help Desk Software doesn't have to be complicated. On our review platform, you can easily match Sellsy Helpdesk and CA Service Desk Manager and immediately evaluate their varying features. We allow you to take a look at their functions, supported devices, level of support, costs, terms, plus more.
It's also possible to examine their overall score (7.3 for Sellsy Helpdesk vs. 8.5 for CA Service Desk Manager) and overall customer satisfaction level (N/A% for Sellsy Helpdesk vs. 99% for CA Service Desk Manager). Spend some time and compare your top options and find out which one is right for your company. You should also consider the software vendor’s credibility; can you count on them and will they still be around a few years from now?
Those of you who want to save some time or need a Help Desk Software suggestion from our experts may want to investigate these top choices for the current year: Salesforce Service Cloud, Zendesk, Freshdesk.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
You shouldn’t count on exclusively a wide array of useful tools and flexible pricing packages from a credible Help Desk Software. Almost as important as main features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about Sellsy Helpdesk or CA Service Desk Manager, or you struggle with some problems, or perhaps you’ll need to ask for a certain revision or feature beneficial to your team you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to enjoy personal training or at the very least an FAQ you can use.
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