What is better ScreenConnect or Smartsheet? Getting the ideal Collaboration Software for your business is crucial to boosting your company’s effectiveness. In our platform, you can easily compare a wide range of solutions to see which one is the ideal software for your needs. Here you can match ScreenConnect vs. Smartsheet and examine their overall scores (9.0 vs. 9.4, respectively) and user satisfaction rating (96% vs. 99%, respectively).
You can also look at the details of rates, conditions, plans, features, tools, and more, and determine which software offers more benefits for your business. In general, go for the business software that lets you to scale the features and price terms to complement your sales growth or lack of it.
In the event you need to quickly decide on the best Remote Support Software according to our review team we suggest you examine these products: ScreenConnect, Atera, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Smartsheet integrates with the following business systems and applications:
Smartsheet for Android
Dropbox
App Guru
AppSheet
Azuqua
Backup Tool
Bitium
Box
Quip
Centrify
Data Tracker
DocuSign
Easy Insight
Egnyte
Evernote
Git Hook
Gmail
Google Apps
Google Calendar
Google Chrome App
Smartsheet Merge for Google Docs
Google Drive
Smartsheet Sync for Google Forms
Google Hangouts
Harvest
iCal Calendar Sync
Smartsheet for iPhone and iPad
Klipfolio, Smartsheet Live Data Connector
MailChimp
Maps
Marketo
Medium
Microsoft Azure AD
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Microsoft Power BI
Skype for Business
Office Timeline
Okta
OneLogin
ServiceNow
PingOne
Qlik
Salesforce
Tableau
Tibco Spotfire
Tools4ever
VMware Horizon
Zapier
123ContactForm
Calendar Application
Status View Application
Slemma
CData Drivers
Smartsheet for Jira
Meisterplan
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Behr Pro, Quirky, Colliers International, South Water Signs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An award-winning enterprise SaaS collaboration solution for organizations of all sizes. The platform combines the familiarity and ease of use of spreadsheets with features such as visual timeline management, file sharing, discussion threads, and automated workflows.
If you are still having second thoughts about which app will be best for your company it may be a sensible idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular every product is and how wide is its online presence.For example, if you analyze ScreenConnect LinkedIn page you’ll see that they are followed by 16403 people. In case of Smartsheet the amount of followers on their LinkedIn page is 15468.
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