What is better ScreenConnect or WebWork Time Tracker? To ensure that you acquire the most useful and productive Collaboration Software for your company, you have to compare products available on the market. For example, here it is possible to match ScreenConnect’s overall score of 9.0 against WebWork Time Tracker’s score of 8.0. You can even review their general user satisfaction: ScreenConnect (96%) vs. WebWork Time Tracker (90%).
Moreover, you can evaluate their pros and cons feature by feature, including their contract conditions and prices. By comparing products you are more likely to select the right software for your requirements. It’s clear you must understand your unique needs to realize which solution addresses those needs.
Our team put a lot of effort to prepare reviews of all popular Remote Support Software products offered out there, but among all the ones we reviewed these three deserved our special attention: ScreenConnect, Zendesk, Atera.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you continue having doubts about which software will be best in your case it may be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular a given product is and how big is its online presence. For example, in case of Facebook ScreenConnect has 24487 likes on their official profile while WebWork Time Tracker profile is liked by 1835 users.
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