What is better ScreenConnect or Remedyforce? A good way to find the appropriate Help Desk Software product for your company is to compare the solutions against each other. Here you can compare ScreenConnect and Remedyforce and see their features compared contrastively to help you choose which one is the superior product.
Likewise, you can compare their overall ratings, such as: overall score (ScreenConnect: 9.0 vs. Remedyforce: 8.1) and user satisfaction (ScreenConnect: 96% vs. Remedyforce: 83%). Browse through their differences and similarities and find out which one outperforms the other. Similarly imagine how your business will look like in the future; will your company outgrow the app in the next 3-5 years?
As of now, the most significant services in our Remote Support Software category are: Atera, Zendesk, ScreenConnect.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The solutions analyzed on this page are only a small part of our entire Help Desk Software category and you should remember that there might be better alternatives available. If you would like to make sure you make the best possible choice for your company we strongly suggest that you compare more services first. It may also be a good idea to check out our top 10 Help Desk Software list to find out which products are in the current year the best ones and leaders in the market.
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