What is better ScreenConnect or EasyVista? Assessing products to find the best Help Desk Software does not always have to be tough. On our review platform, we enable you to match ScreenConnect and EasyVista and right away analyze their unique elements. We allow you to take a look at their features, supported devices, support service, costs, terms, and more.
You may also review their overall score (9.0 for ScreenConnect vs. 7.8 for EasyVista) and overall customer satisfaction level (96% for ScreenConnect vs. 100% for EasyVista). Take your time and examine your top alternatives and determine which one is ideal for your company. You should also check the software vendor’s credibility; can you count on them and will they still be operating in a few years time?
At this time, the leading products in our Remote Support Software category are: Zendesk, Atera, ScreenConnect.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you research different Help Desk Software apps you shouldn’t only study their features list and available pricing plans. Keep in mind the solution should be adjusted to your standards and business so the more flexible their offer the better. Explore what systems are supported by ScreenConnect and EasyVista and be certain you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a key element for many companies.
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