What is better Satmetrix or LiaCX? When choosing the best Customer Experience Management Software for your firm our recommendation is that you examine the characteristics, rates, and other crucial details about the product and vendor. Here, you are able to see the similarities and disparities between Satmetrix (overall score at 8.7 and user satisfaction at 100%) and LiaCX (overall score at 8.6 and user satisfaction at 100%).
You may also check their specific modules, for example features, plans, rates, conditions, etc. Moreover, read the terms carefully for information on hidden fees, such as, setup fees, independent customer service, upgrade fees, disk space fees, and more.
At this time, the best solutions in our Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Satmetrix is a customer experience management platform to help you improve customer experience by designing and managing unique customer journeys. This platform is equipped with built-in analytics that extracts essential data and insights from comments, so you can immediately address specific issues.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
The software compared on this page are only a sliver of our entire Customer Experience Management Software category and you should keep in mind that there may be better solutions out there. If you would like to ensure you make the optimal decision for your business we strongly encourage you to analyze more solutions first. You may also want to consult our top 10 Customer Experience Management Software list to find out which solutions are in the current year the highest-ranking ones and leaders in the market.
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