What is better Satmetrix or Whatfix? You can use our scoring system to provide you with a general idea which Customer Experience Management Software product is better for your business. For overall product quality, Satmetrix attained 8.7 points, while Whatfix received 7.9 points. At the same time, for user satisfaction, Satmetrix scored 100%, while Whatfix scored 100%.
Information regarding their functions, tools, supported platforms, customer service, plus more are given below to give you a more accurate analysis. Don’t forget to purchase only the features your business requires to avoid wasting cash for features that you won’t be using.
Users who are pressed for time or want a Customer Experience Management Software advice from our experts might want to take a look at these top choices for the current year: Alchemer, Zendesk, Smartlook.
Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Satmetrix is a customer experience management platform to help you improve customer experience by designing and managing unique customer journeys. This platform is equipped with built-in analytics that extracts essential data and insights from comments, so you can immediately address specific issues.
Whatfix integrates with the following business systems and applications:
Google Analytics
Zendesk
Desk.com
Freshdesk
Salesforce Sales Cloud
Intercom
YouTube
Wistia
Moodle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Flipkart, AVNET, bmc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Whatfix is an online solution that helps the businesses in creating interactive and compelling user guides and walkthroughs on their online business sites.
It may not always be enough to simply compare Satmetrix and Whatfix with each other. While useful tools, pricing plans and customer experience are all crucial and should be considered when making a final decision, you should also check out the recognition and awards won by every app. In many cases a less known software may turn out to be a good choice that was a winner of many industry awards such as our Great User Experience Award which shows that in spite of lesser market presence it’s a worthy rival to the products that dominate the market.
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