What is better Samanage or Wolken? Getting the appropriate Help Desk Software product is as easy as comparing the solid and weaker functionalities and terms offered by Samanage and Wolken. Here you can also match their all round scores: 8.9 for Samanage vs. 8.0 for Wolken. Or you can look at their general user satisfaction rating, 98% for Samanage vs. 100% for Wolken.
We suggest that you take some time to analyze their specific functions and figure out which one is the better choice for your company. What’s more don’t forget to factor in your company’s or industry’s special situation, for example, a multilingual app for a global company or a mobile app to help you work away from your office.
We know that not all companies have enough time to scrutinize dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
No Help Desk Software will be perfect enough to cover all the requirements of a business. Even though main functionalities of Samanage and Wolken should matter you should also carefully examine the integrations offered by every service. Quote frequently your team will already be making use of other types of B2B software in your company and it’s much better to select products that integrate well with one another. With that approach you will be able to ensure an effortless exchange of information between your teams and apps, which can significantly reduce time wasted on migrating between one software and the other.
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