What is better Samanage or Mojo Helpdesk? Getting the most effective Help Desk Software product is all about cross-checking various solutions and identifying the top program for your specific needs. Our exclusive process gives you an instant look at the general rating of Samanage and Mojo Helpdesk. For all round quality and performance, Samanage scored 8.9, while Mojo Helpdesk scored 8.3. On the other hand, for user satisfaction, Samanage earned 98%, while Mojo Helpdesk earned N/A%.
Below it's also possible to look at their functionalities, terms, plans, etc. to see which software will be more appropriate for your company. An important feature to evaluate is whether the app lets you to toggle on/off limitations on various types of users to limit the exposure of any confidential business data.
In the event you want to quickly identify the more reliable Customer Support Software according to our review team we recommend you try out the following solutions: Freshdesk, Freshdesk Omni, Zendesk.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
Every time you pick a app that you think will be an actual asset for your company you shouldn’t only limit yourself to what experts have to say about it. In many cases individual experience with the software may be different, depending on your own preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for each solution to give you a reliable overview of how real users of Samanage and Mojo Helpdesk estimate their experience with the product. Our system is based on advanced analysis of product appearances on other sites, social media as well as blogs, so you are going to receive a complete and credible landscape of what other customers think about each app. In this case Samanage got a total satisfaction rating at 98% while for Mojo Helpdesk N/A% of users express they had an enjoyable experience with it.
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