Compare Samanage vs. Mojo HelpdeskIt’s a good idea to use our scoring system to provide you with a general idea which Help Desk Software product is more suitable for your business. For overall product quality, Samanage attained 9.6 points, while Mojo Helpdesk gained 8.3 points. At the same time, for user satisfaction, Samanage scored 98%, while Mojo Helpdesk scored 98%. Information regarding their features, tools, supported platforms, customer service, plus more are given below to provide you with a more precise analysis. Keep in mind to purchase only the tools your business requires so as not to waste resources for features that are unnecessary. Our team put a lot of effort to review all popular Customer Support Software products available out there, but among them these three deserved our special attention: Freshdesk, Samanage, Zendesk.
|Monthly payment | Quote-based||Monthly payment|
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Learn more about Samanage pricing||Learn more about Mojo Helpdesk pricing|
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
Mojo Helpdesk offers a free trial plan for 30 days. You do not need a credit card for the trial version. It currently has four plans:
Enterprise Plus: $149/month
|Toshiba, Harvard University, Miramax Films, San Antonio Spurs|
|1.888.250.8971||1 512 346 0360|
|English||English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
| 117 Edinburgh South|
Suite 100, Cary NC 27511
| 9020 N. Capital of Texas Hwy|
Great Hills Corp Ctr 1-365
Austin, Tx 78759 - USA
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If you continue having doubts about which product will be best in your case it may be a sound idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular a given product is and how big is its online presence. For example Samanage Twitter account has currently 6896 followers. At the same time Mojo Helpdesk Twitter is followed by 545 users.