What is better Salesmachine or LiaCX? When you need an effective Customer Experience Management Software product for your enterprise you must take time to evaluate several solutions. It doesn’t have to be complex, and can be as simple as matching their functions in a table like the one below. You will also get a brief idea how each product performs. For example, on this page you can see Salesmachine’s overall score of 7.5 and compare it against LiaCX’s score of 8.6; or Salesmachine’s user satisfaction level at N/A% versus LiaCX’s 100% satisfaction score.
The contrast will allow you to identify the good and bad points of each service, and decide which fits you requirements better. Aside from the robust features, the software that is easy to understand and use is always the better choice.
Currently, the most significant products in our Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Salesmachine’s enterprise pricing is available for startups, growing businesses and large enterprises. You can choose from two fixed subscription plans charged at per-seat, per-month basis or contact the vendor for customized enterprise package.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
All the data, facts and statistics that we provided in this table were gathered from official company pages, advertising content available online, real-life experience from real customers as well as our personal hands-on use of every solution by a professional reviewer. We put a lot of effort to extensively examine every software, as a result we not only analyze it ourselves, but we also compare our observations with views of other people from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
