What is better Salesforce Service Cloud or InvGate Service Desk? We are here to streamline the whole process of contrasting Help Desk Software products for you. For example, on this page you can verify the overall performance of Salesforce Service Cloud (9.6) and compare it with the overall performance of InvGate Service Desk (8.7). You can also match their overall user satisfaction rating: Salesforce Service Cloud (97%) vs. InvGate Service Desk (100%).
Likewise, study their functions in detail to see which product can better tackle your company’s needs. Generally, any B2B software has to let you to comfortably view the big picture, all the while offering you easy access to the details.
In the event you would like to quickly locate the top Customer Support Software according to our review team we suggest you check out one of these solutions: Zendesk, Freshdesk Omni, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
If you compare different Help Desk Software software you shouldn’t only study their features list and offered pricing plans. Consider that the product must be matching your requirements and team so the more flexible their offer the better. Learn what OSes are supported by Salesforce Service Cloud and InvGate Service Desk and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, as this could be a key element for many firms.
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