What is better Salesforce LiveMessage or Vision Helpdesk? To ensure that you purchase the most helpful and productive Customer Support Software for your enterprise, you should compare products available on the market. For instance, here you can match Salesforce LiveMessage’s overall score of 8.9 against Vision Helpdesk’s score of 9.2. You can even review their general user satisfaction: Salesforce LiveMessage (100%) vs. Vision Helpdesk (99%).
What’s more, you can review their strengths and weaknesses feature by feature, including their terms and conditions and rates. By comparing products you are more likely to pick the best software for your company. Of course you have to know your unique needs to realize which service meets those needs.
In case you you want to quickly identify the top Customer Support Software according to our review team we advise you take a look at the following services: Freshdesk Omni, Zendesk, Freshdesk.
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
All the data, details and experiences that we offered in this analysis were collected from official company websites, marketing resources available online, real-life experience from real clients as well as our personal hands-on use of every product by an expert. We do our best to extensively test every product, so we not only test it on our own, but we also match our observations with views of other members from the B2B community.
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