What is better Salesforce LiveMessage or Moobidesk? You can use our scoring system to help you get a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Salesforce LiveMessage attained 8.9 points, while Moobidesk earned 8.0 points. Meanwhile, for user satisfaction, Salesforce LiveMessage scored 100%, while Moobidesk scored N/A%.
Information regarding their functions, tools, supported platforms, customer service, plus more are available below to help you get a more precise assessment. Don’t forget to get only the features your business requires to avoid wasting cash for features which are redundant.
Users who don't have much time or could use a Customer Support Software suggestion from our team may want to try out these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
Moobidesk integrates with the following business systems and applications:
SugarCRM
WhatsApp
Facebook
Instagram
Twitter
Telegram
Line
Web Chat
WeChat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SGCarMart.com, Face of Man
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Moobidesk is a customer engagement platform that enables businesses and organizations to engage and provide quality support to their customers through any support and communication channels.
If you are still having second thoughts about which service will work best for your company it might be a good idea to analyze each service’s social metrics. These metrics are usually a sign of how popular a given app is and how big is its online presence. For instance Salesforce LiveMessage Twitter profile has currently 434181 followers. At the same time Moobidesk Twitter is followed by 5 users.
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