What is better Moobidesk or NinjaOne (Formerly NinjaRMM)? To successfully find the most effective and productive Customer Support Software for your firm, you should compare products available on the market. For instance, here you may match Moobidesk’s overall score of 8.0 against NinjaOne (Formerly NinjaRMM)’s score of 8.6. You can even compare their general user satisfaction: Moobidesk (N/A%) vs. NinjaOne (Formerly NinjaRMM) (93%).
Furthermore, you can compare their pros and cons feature by feature, including their offered terms and rates. By comparing products you are more likely to pick the best software for your situation. Of course you have to know your specific needs to realize which solution matches those needs.
If you want to quickly locate the best Customer Support Software according to our review team we suggest you try out the following products: Freshdesk Omni, Zendesk, Freshdesk.
Moobidesk integrates with the following business systems and applications:
SugarCRM
WhatsApp
Facebook
Instagram
Twitter
Telegram
Line
Web Chat
WeChat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SGCarMart.com, Face of Man
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Moobidesk is a customer engagement platform that enables businesses and organizations to engage and provide quality support to their customers through any support and communication channels.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
No Customer Support Software will be perfect enough to cater to all the requirements of a business. Even though main features of Moobidesk and NinjaOne (Formerly NinjaRMM) should matter you should also carefully analyze the integrations supported by each product. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s always more beneficial to choose products that integrate well with one another. If you do that you can be certain of a reliable transfer of data between your teams and services, which can really reduce time devoted to migrating between one product and the other.
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