TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Broadcast Messaging
- Artificial Intelligence
- Contact Management
- Powerful Metrics
- API
- Mobile Apps
- Omnichannel Support
- Smart response suggestion
- Customer Profile With Audit Trail
- Real-Time Monitoring Reports
Pricing Info
Pricing Info
Moobidesk offers the following basic and enterprise pricing information
- Recommended for up to 10 agents
- A unified easy-to-use interface for all channels
- Real-time analytics to monitor performance
- Dedicated account manager who can assist and work with you
- Recommended for more than 10 agents
- Powerful omnichannel routing
- Configurable workflow and SLAs to define metrics and optimize call center performance
- Monitor conversations and effectively train agents to achieve the best results with every chat
Integrations
Integrations
Moobidesk integrates with the following business systems and applications:
- SugarCRM
- Telegram
- Line
- Web Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SGCarMart.com, Face of Man
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Moobidesk is a customer engagement platform that enables businesses and organizations to engage and provide quality support to their customers through any support and communication channels.
Company Email
enquiry@moobidesk.com
Contact No.
Company's Address
MavenLab Pte LTD
Block 1004 Toa Payoh North #02-15 318995
Singapore
Moobidesk Comparisons
Popular Moobidesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
You shouldn’t count on simply a wide array of useful tools and flexible pricing from a reliable Customer Support Software. Almost as important as main features is a top-notch customer support. You want to ensure that when you have any questions about Moobidesk or TeamSupport, or you struggle with some problems, or maybe you’ll want to ask for a specific change or functionality beneficial to your business you can rely on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to profit from individual training or at the very least a knowledge base you can use.
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